MANAGED IT OPERATIONS · LATIN AMERICA · SINCE 2012
Pricing

Clear prices. Predictable monthly cost.

Reference prices in USD, local invoicing where you need it, and four commercial models to fit how your operation runs.

Managed deviceQuoted per country

For laptops and desktops.

  • Service desk in EN · ES · PT
  • Monitoring & patching (Salus)
  • On-site fixes within SLA
  • Live inventory and reports
Get a quote
Managed siteQuoted per country

For stores, branches and plants.

  • Network, Wi-Fi, POS and printers
  • Preventive visits
  • Critical incident response
  • Site health dashboard
Get a quote
Projects & dispatchQuoted per country

For rollouts and one-off visits.

  • Fixed price per site
  • Rate per dispatch and SLA tier
  • Resident engineers
  • Importer of Record and logistics
Get a quote

Prices exclude hardware, parts outside warranty and local taxes. Final prices depend on country, SLA and volume.

Commercial models

Pay the way your operation runs.

PER INCIDENT

Per dispatch

Fixed rate per visit by country and SLA tier. Best for variable volumes.

MANAGED

Per device or site

Monthly fee covering support, IMAC/D and reporting. Best for predictable cost.

DEDICATED

Resident engineer

Full-time or shared engineers on your sites. Best for high-volume sites.

PROJECT

Fixed price per site

Rollouts and refreshes with milestones. Best for deployments.

Procurement-ready

Qualify us once. Use us everywhere.

Everything your supplier onboarding asks for, ready before the first call.

  • Master service agreement and NDA templates
  • Security and privacy policies (LGPD, GDPR)
  • Processes aligned with ISO 27001, 20000, 9001
  • Local invoicing and fiscal compliance per country
  • Registered on SAP Ariba
  • Professional liability insurance:
FAQ

Frequently asked questions

Can’t find your question? Talk to a solutions lead.

Why do you publish prices?

Because procurement and finance need a reference before a call. Your proposal is priced for your countries, SLAs and volume.

Is there a minimum contract?

Pilots run for 90 days with no penalty for exit. Regional contracts are usually 24 to 36 months.

Can you invoice locally?

Yes — in Brazil with local fiscal documents, or from our US entity in USD for every other country.

How are hardware and parts billed?

At cost with a transparent handling fee, or included in a device-as-a-service model on request.

Talk to a solutions lead

Get a priced proposal for your countries.

  1. 01A solutions lead — not a call center — gets back to you.
  2. 02A 20-minute call to understand your sites and timeline.
  3. 03A coverage map and priced proposal within 3 business days.
Step 1 of 2
What are you planning?

Next: countries and number of sites. Takes under a minute.

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Received

Thank you — a solutions lead will reply within 1 business hour.

Want to move faster? Pick a time for a 20-minute call and we will come prepared with a first coverage view for your countries.

Get an assessment Book a call