MANAGED IT OPERATIONS · LATIN AMERICA · SINCE 2012
Partner program

Your delivery arm in Latin America, under your SLA and your brand.

For global IT service providers, OEMs and integrators that need reliable field delivery in 650+ Latin American cities.

Map of Latin America with INconnet own and partner cities
Own operations and hubsPartner locationsLatin America coverage
What we deliver for partners

White-label field services, done your way.

Dispatch & break/fix

Tickets from your platform, engineers on site within your SLA.

IMAC/D & Smart Hands

Installs, moves, changes and remote-guided work.

Staging & Importer of Record

Hubs in São Paulo and Mexico City; imports on your behalf.

Rollouts

Multi-site projects with overnight crews.

Resident engineers

Dedicated engineers at your clients’ sites.

Your tools

We work in your ticketing platform and follow your procedures.

Our commitment

We never approach end clients that come to us through a partner.

Your client relationships stay yours, protected by our SOW and NDA. The only exception is a company that was already our client before your engagement.

  • White-label: our engineers represent your brand on site
  • Country rate cards and SLA tiers on request
  • Vendor onboarding documents ready (incl. SAP Ariba)
  • Monthly quality and SLA reports
  • One partner desk for the whole region
Partner desk

Request rates and onboarding documents.

We reply within 1 business hour.

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Received

Thanks — our partner desk will reply within 1 business hour.

We will send country rates and onboarding documents for your vendor registration.

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