Security & compliance
Security and compliance you can verify.
Policies, practices and documents for your supplier onboarding — with an honest view of where we are on certification.
Practices
How we protect your devices, data and sites.
Information security
Policies aligned with ISO 27001; access on least privilege; MFA for our staff.
Privacy
LGPD and GDPR-aligned data handling, processing agreements on request.
People
Background checks where legally allowed; confidentiality agreements for every engineer.
Evidence
Photos, serials and sign-off for every visit; audit-ready reports.
Data wiping
Certified data destruction with certificates per serial number.
Continuity
Processes aligned with ISO 22301; backup engineers per city.
Standards
Processes aligned with international standards.
Our processes are aligned with ISO 27001, 20000, 9001, 22301 and 45001, NIST CSF 2.0 and CIS Controls v8. We are not formally certified, and we state that exactly as it is.
| Standard | Scope | Status |
|---|---|---|
| ISO 27001 | Information security | Aligned |
| ISO 20000 | IT service management | Aligned |
| ISO 9001 | Quality management | Aligned |
| ISO 22301 | Business continuity | Aligned |
| ISO 45001 | Occupational health & safety | Aligned |
Compliance pack
Everything your supplier onboarding asks for.
- Company documents for each entity
- Master service agreement and NDA templates
- Security and privacy policies
- Insurance certificates
- Tax and fiscal documentation
- SAP Ariba and supplier portal details