Platform
Technology you would expect from a global provider — built for Latin America.
Salus manages your devices. Arrivo manages every visit. Together they give your team real-time visibility from the service desk to the engineer on site.
Salus · LATAM estateIllustrative
Devices1,240
Patched97%
SLA, 30 days99.3%
NB-SP-0412 · disk 92%auto-fixed
POS-MX-0087 · offlineengineer dispatched
Two products, one view
Devices and visits, connected.
Salus · LATAM estateIllustrative
Devices1,240
Patched97%
SLA, 30 days99.3%
NB-SP-0412 · disk 92%auto-fixed
POS-MX-0087 · offlineengineer dispatched
Device management and monitoring
Inventory, health, patching and remote support for every device we manage.
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arrivoTicket #48213
Engineer en route · Store 0142ETA 18 min
SLA 4h · on trackPOS offline
Message engineer
arrivo field● Checked in 14:02
Store 0142 · São PauloReplace POS terminal
Photo before replacementSerial in: 7HX-20391Test transaction approvedPhoto after replacementStore manager signatureAdd photo
Field service apps for clients and engineers
Open tickets from a phone, track the engineer in real time and close every visit with evidence.
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Integrations
Works with the tools your team already uses.
We connect to your ITSM and identity systems so tickets, devices and users stay in sync.
- GLPI — native
- ServiceNow — via API
- Jira Service Management — via API
- Microsoft Intune and other MDMs
- E-mail to ticket
- REST API for custom integrations