Stores, branches and plants that just work — for one fee per site.
We take care of everything IT inside the site: network, Wi-Fi, POS, printers, kiosks and cameras. Preventive visits keep problems away; critical incidents get an engineer on site in 4h.
Managed sites, end to end.
Network & Wi-Fi
Switches, access points, SD-WAN edge and cabling checked and fixed.
POS & peripherals
Terminals, scanners, printers and payment devices, with local spares.
Preventive visits
Scheduled visits with a checklist per site type, documented in Arrivo Field.
Critical incidents
Priority dispatch when a store, branch or line cannot operate.
Cameras & access control
Basic installation and support for CCTV and access devices.
Site health dashboard
Every site’s devices, incidents and visits in one view.
The same procedure in every country.
- 01
Survey
Site survey and baseline: devices, network, risks.
- 02
Standardise
Runbook and checklist per site type.
- 03
Operate
Preventive visits and incident response under SLA.
- 04
Improve
Monthly review of recurring issues and costs.
Clear SLAs, measured and reported.
Targets are agreed per country and site type, and reported monthly in the portal.
Pricing and commercial models| Tier | Response | Typical use |
|---|---|---|
| Critical | On site in 4h | Stores, plants and hubs in major cities |
| Same day | On site the same business day | Offices and secondary sites |
| Next business day | On site the next business day | Planned work and remote sites |
| Remote first | Service desk in 15 min | Software, access and configuration issues |
Can you work at night or on weekends?
Yes. Store and branch work is often scheduled outside opening hours at no change to the process.
Do you supply hardware?
We can buy, import and stage hardware, or work with what you already have.
How many sites do we need?
There is no minimum. Most clients start with 10 to 50 sites in one or two countries.